To troubleshoot connection issues in FIFA 21 online gameplay, first, check your internet connection for stability. Ensure no other devices are hogging bandwidth. Restart your router and gaming device. Use a wired connection if possible. Contact your Internet Service Provider if issues persist. Check EA server status for any ongoing problems.
Check Internet Connection
First, ensure your internet connection is stable by running a speed test. Make sure you have a strong and uninterrupted connection. If your connection is slow or unreliable, try restarting your router or connecting via Ethernet cable for a more stable connection during online gameplay.
Test Server Status
Check the status of FIFA 21 servers by visiting EA's official server status page. If the servers are down or experiencing issues, it may be the reason for your connection problems. In this case, you can only wait for EA to resolve the server issues on their end.
Update Game and Console
Make sure both your FIFA 21 game and gaming console have the latest updates installed. Developers often release patches to fix bugs and connection issues. Keeping your game and console updated can help troubleshoot any connectivity problems you may be facing.
Port Forwarding
Consider port forwarding on your router to ensure the necessary ports for FIFA 21 online gameplay are open. This can help improve your connection by allowing the game to communicate more efficiently with the game servers. You can find the specific ports required for FIFA 21 on EA's support pages.
Check Firewall and Antivirus Settings
Your firewall or antivirus software may be blocking the necessary connections for FIFA 21 online gameplay. Make sure to add FIFA 21 to the exceptions list in your security software to prevent it from blocking the game's connection to the servers. You can temporarily disable the firewall or antivirus to test if that is causing the issue.
Restart Devices
Try restarting your gaming console, router, and modem. Sometimes, a simple reboot can resolve connectivity issues by refreshing the network connection. Ensure all devices are powered off completely, wait for a few minutes, then turn them back on and check if the connection is restored.
Check for Interference
Interference from other devices using the same network can affect your online gameplay experience. Make sure there are no bandwidth-heavy activities running in the background, such as large downloads or streaming services. Close unnecessary programs or devices that may be using up your internet bandwidth.
Contact your Internet Service Provider
If you have tried all the troubleshooting steps and are still experiencing connection issues in FIFA 21 online gameplay, it may be a problem with your internet service provider. Contact your ISP to see if there are any known issues in your area or if they can help diagnose and fix any network problems you might be facing.
EA Support
If none of the above steps work, you can reach out to EA's support team for further assistance. They may be able to provide more specific troubleshooting steps or address any server-side issues that could be affecting your gameplay. Provide them with details about your connection problem and steps you have already taken to troubleshoot.